AAO Special — New Startup Promo

WaveOrtho Logo

System Requirements

Hardware, operating system, network, and printer specifications for WaveOrtho. For your IT professional or for self-hosted deployments.

WaveOrtho runs on both macOS and Windows (64-bit required) operating systems and a mixture of both is supported. We highly recommend using a dedicated server and, if using Windows, we require the server-version of the operating system.

Heads up: Please do not update your operating system without ensuring it is listed here and has been approved.

Server

Server must be dedicated to WaveOrtho software only. Do not use your server as a workstation.

Virtual servers are not supported.

Recommended server: Mac mini

ProcessorM4 Pro
Memory48 GB
Storage1 TB SSD
Ethernet10 Gigabit Ethernet
External Storage2 TB USB external HDD

Hardware requirements

Component Recommended Minimum required
CPU Apple M4 Pro or Intel Xeon Quad Core (11th generation or higher) Intel Core i5 (11th generation or higher)
Memory 48 GB (Apple M4 Pro) or 32 GB (Intel) 16 GB
Storage 1 TB SSD 512 GB SSD
Backup storage 2 TB HDD (SSD preferred) 1 TB HDD (SSD preferred)

Storage speed is very important — we recommend using a solid-state drive (SSD).

Server Operating System Requirements

Heads up: Please do not update your operating system without ensuring it is listed here and has been approved.

Platform Operating system Pipeline Waimea North Shore
WindowsServer 2008 Standard
WindowsServer 2008 R2 Standard
WindowsServer 2012 Standard
WindowsServer 2012 R2 Standard
WindowsServer 2016 Standard
WindowsServer 2019 Standard
WindowsServer 2022 Standard
MacOS X 10.6 (Snow Leopard)
MacOS X 10.7 (Lion)
MacOS X 10.8 (Mountain Lion)
MacOS X 10.9 (Mavericks)
MacOS X 10.10 (Yosemite)
MacOS X 10.11 (El Capitan)
MacmacOS 10.12 (Sierra)
MacmacOS 10.13 (High Sierra)
MacmacOS 10.14 (Mojave)
MacmacOS 10.15 (Catalina)
MacmacOS 11 (Big Sur)
MacmacOS 12 (Monterey)
MacmacOS 13 (Ventura)
MacmacOS 14 (Sonoma)
MacmacOS 15 (Sequoia)
MacmacOS 26 (Tahoe)

Workstation

Hardware requirements

Component Recommended Minimum required
CPU Apple M3 or M4 or Windows Intel Core i5 (11th generation or higher) Apple M1 or Windows Intel Core i3 (11th generation or higher)
Memory 16 GB 8 GB

Screen resolution

Mac1280 × 950 or higher
Windows1280 × 1024 or higher

Workstation Operating System Requirements

Heads up: Please do not update your operating system without ensuring it is listed here and has been approved.

Platform Operating system Pipeline Waimea North Shore
WindowsWindows XP
WindowsWindows Vista
WindowsWindows 7 SP1
WindowsWindows 8
WindowsWindows 8.1
WindowsWindows 10 Pro and Enterprise
WindowsWindows 11
MacOS X 10.6 (Snow Leopard)
MacOS X 10.7 (Lion)
MacOS X 10.8 (Mountain Lion)
MacOS X 10.9 (Mavericks)
MacOS X 10.10 (Yosemite)
MacOS X 10.11 (El Capitan)
MacmacOS 10.12 (Sierra)
MacmacOS 10.13 (High Sierra)
MacmacOS 10.14 (Mojave)
MacmacOS 10.15 (Catalina)
MacmacOS 11 (Big Sur)
MacmacOS 12 (Monterey)
MacmacOS 13 (Ventura)
MacmacOS 14 (Sonoma)
MacmacOS 15 (Sequoia)
MacmacOS 26 (Tahoe)

Known issue: there are known issues with creating, viewing, and printing some documents when using Waimea on Big Sur and Monterey.

iPad operating system

iPads must be able to run iPadOS 17 or higher.

Recommended workstations

Mac mini, iMac, or Mac laptop:

ProcessorM1, M2, M3, or M4
Memory16 GB
Storage256 GB SSD
Screen resolution1280 × 950 or higher

Browsers

Mac

Minimum: Safari 18

Safari is highly recommended. Chrome 126 or higher may be used if you are unable to update to Safari 18 or higher.

Windows

Minimum: Microsoft Edge 126

Edge is highly recommended. Chrome 126 or higher may be used if you are unable to update to Edge 126 or higher.

Network

Connection Recommended Minimum required
Server1,000 Mbps1,000 Mbps
Workstations1,000 Mbps (wired)100 Mbps

Wireless connections can be used, but they are slower and less reliable.

Satellite offices

With sufficient internet speeds in all locations, WaveOrtho does not require remote desktop or terminal to run satellite offices.

Printers

Slips

  • Size: similar to a #10 envelope (7 5/8″ × 3 1/2″; vertical perforation 4 3/4″ from left)
  • Source: TopFormData.com item number 3115 or 3145
  • Specify “No Appointment/Receipt Imprint” when ordering
  • Must be printed on a laser printer.

Cards

  • Size: business card (2″ × 3 1/2″)
  • Compatible printers: Dymo LabelWriter (current model: LabelWriter 450 Turbo)
  • Paper options: Appointment Card paper (Dymo #30374) or Continuous Receipt paper (Dymo #30270)

Letters

  • Paper: full-page letter or A4
  • Printers: any laser printer

Questions about your specific environment?

Contact Support