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Platform

The eight features that make WaveOrtho different.

Built in-house for orthodontists. Not generic. Not stitched together. Designed for the way you actually work.

WaveOrtho AI

Your data, on demand.

WaveyBeta is the AI agent built into WaveOrtho. Ask a question about your practice in plain English. Get the answer as a table, a list, a chart, or an export-ready file. No reports to build. No filters to configure.

Wavey AI agent answering a practice query in plain English

What it does

  • Plain English queries against your live practice data
  • Answers as tables, lists, charts, or exports
  • Chat history with re-run capability
  • SQL view for technical users
  • Available in every tier — Core, Plus, Pro, Portfolio

Who it’s for

Every doctor, office manager, and admin who's ever needed an answer 'right now' and waited a week for IT to pull a report. Wavey turns 'can someone get me…' into 'here it is.'

The WaveOrtho difference

We built Wavey natively into the platform, not bolted on. It knows your patients, contracts, appointments, and clinical history because it queries the same database your practice runs on. No exports, no integrations, no third-party tools.

Clinical

Treatment Card Pro

The chart that runs the chair.

The most comprehensive orthodontic chart we’ve ever built. Every appliance, every wire, every visit — tracked, standardized, and visualized in one place. So your team charts the same way, every chair, every time.

Treatment Card Pro overview showing patient chart with visual tooth chart, aligner tracker, and chart notes

What it does

The most comprehensive orthodontic chart on the market. Visual tooth charting, aligner tray tracking, auto-expanding clinical notes, and a per-patient progress score, all in one place. Every appliance, every wire, every visit, captured the same way every time.

Who it’s for

Orthodontic practices that want every chair to chart the same way. Especially valuable for OSO and DSO groups standardizing clinical workflow across providers and locations, and for solo practices that want their notes to outlive any single team member’s memory.

The WaveOrtho difference

Most charts are text-based and force your team to translate notation into a mental model of the mouth. Treatment Card Pro starts with the mouth. The chart IS the picture. Standardized notation, tray-level aligner tracking, and visible progress are first-class features, not workarounds.

Only in WaveOrtho.

Visual tooth chart showing aligner attachments, IPR markers, and treatment progress

Visual Tooth Chart

See the whole mouth, instantly.

Brackets, wires, elastics, attachments, aligners. Rendered exactly as they sit in the mouth, no chart-note archaeology required.

Aligner tracker setup with active, passive, and overcorrection trays plus visual tray-by-tray timeline

Smart Aligner Tracking

Every aligner. Every tray. Tracked.

A visual timeline of the entire aligner case. Deliveries, attachments, IPR, and overjet progression. 0.1mm precision built in.

Auto-Notation expanded comments showing brackets, archwires, coil springs, chains, and elastics auto-categorized

Auto-Notation

Notes that write themselves.

Predefined clinical schemes turn a click into a complete chart entry. Standardized across every doctor, every assistant, every chair.

SmileScore gauge showing 2.2 out of 4 with cooperation metrics and per-visit trend chart

SmileScore

Start with an A+. Finish with an A+.

A grading system that scores cooperation across hygiene, elastic wear, appointment attendance, and retainer compliance. Patients and parents see exactly what's helping or hurting their outcome.

Operations

Practice Metrics Dashboard

Your whole practice. At a glance.

Every number that matters, in one window. Schedule health, funnel performance, financials, and year-over-year comparisons. No exporting. No spreadsheet stitching. No waiting until Monday.

Practice Metrics Dashboard showing schedule metrics, funnel tracking, financial health, and three-year comparison charts

What it does

A live operational dashboard for the entire practice. New patients, exams, starts, case acceptance, no-show rate, SOS visits, retention, over-treatment-time, contract amounts, down payments, net production, net collections, A/R, patient and insurance delinquency. Filter by date range, location, and doctor. Compare to last year, to your goals, and across three years of history.

Who it’s for

Practice owners who run the business by the numbers, office managers who need answers before the morning huddle, and OSO and DSO operators tracking performance across multiple locations and providers from a single view.

The WaveOrtho difference

Most PMS dashboards show you what happened. Practice Metrics Dashboard shows you what’s happening, what should be happening, and what happened in the same month for the last three years. Goal tracking, historical comparison, and operational visibility are built into every tile, not bolted on as separate reports.

Growth

Case Closer Pro

Cases close themselves.

The complete new-patient onboarding flow, from exam findings to first appointment booked. Your Treatment Coordinator builds the offer. Your patient picks the plan, signs, pays, and books. From their couch. In their language. On their schedule.

From link to first appointment, in four steps.

Case Closer Pro: Select treatment and payment plan

Select

Pick treatment and payment

Case Closer Pro: Review and sign the financial agreement

Agree

Review and sign the financial agreement

Case Closer Pro: Submit the down payment

Pay

Submit the down payment

Case Closer Pro: Schedule the first appointment

Book

Schedule the first visit

What it does

A shareable link that walks new patients through the entire onboarding process: select a treatment option and payment plan, sign the financial agreement, submit the down payment, and book the first appointment. Available on phone, tablet, or desktop. Translated for English, Spanish, and French speakers. Works in the office or at home.

Who it’s for

Treatment Coordinators who want a higher close rate without higher pressure, practice owners chasing the 20% revenue lift that comes from tiered membership pricing, and patients who’d rather decide on their own terms than under fluorescent lights.

The WaveOrtho difference

Most practices send the patient home with a paper estimate and hope they call back. Case Closer Pro sends them home with a working link. The TC builds the offer in WaveOrtho. The patient closes it themselves. No portals to log into, no forms to scan and email, no follow-up calls to chase. Just a link, and a yes.

Growth

Autopilot

Set it. Forget it. Watch your practice grow.

A fully automated marketing engine built for orthodontic practices. Triggered campaigns for pending starts, observation patients, completed treatment, birthdays, referrals, reviews, and more. Emails, texts, letters, gifts, and staff tasks fire on their own. No reminders. No checklists. No 'did anyone follow up with that family?'

Autopilot Campaign Builder showing 47 pre-built campaigns and a multi-step automated campaign with text messages, staff tasks, gifts, and status changes timed across months

What it does

A complete event-triggered automation engine for the practice. Build campaigns around new patients, pending starts, long-term follow-up, treatment starts, observation, debond, and completed treatment. Trigger on appointment type, birthday, lead added, referral, review, status change, survey response, or any custom event. Each campaign step can send an email, text, letter, status change, staff task, or physical gift. Pause, edit, or override any campaign from the Campaign Manager.

Who it’s for

Practice owners tired of asking 'did we follow up?', office managers who don’t want to chase staff to send birthday cards, and OSO and DSO operators who need consistent patient communication across every location without hiring more marketing coordinators. 47 pre-built campaigns. Fully customizable. Or build your own from scratch.

The WaveOrtho difference

WaveOrtho is the only orthodontic PMS with a fully automated campaign system built specifically for the business of orthodontics. Most practices stitch together a third-party CRM, an email tool, a gifting service, and a spreadsheet to do what Autopilot does in one place. We didn’t integrate. We built it. Designed to grow your revenue, with zero handoffs and zero human effort.

Patient experience

Patient Harbor

Patients serve themselves. Your team serves the chair.

A patient portal that actually does the work. Make payments. View account details. Reschedule appointments. Update health history. Switch between family members in one click. All from a phone, tablet, or desktop. In English, Spanish, or French.

Patient Harbor portal home showing account balance, future appointments with reschedule credits, appointments to book, and health history form

Overview

Everything in one place.

Account balance, future appointments, reschedule credits, appointments to book, and the health history form, all in one place. Multi-patient family support built in. Switch between family members with one click.

Patient Harbor payment screen showing balance options and Apple Pay, Google Pay, credit card, and bank account payment methods

Pay any balance

Pay any way they want.

Apple Pay, Google Pay, credit card, debit card, or bank account. Pay the remaining balance, the amount due now, or any custom amount. Updated payment methods sync to staff in real time.

Patient Harbor reschedule screen showing calendar, available time slots, and a please call the office escape hatch

Reschedule

Reschedule inside the credits you allow.

Patients pick from your available days and times. The reschedule credit system caps how many changes each patient can make, so your schedule stays intact. A 'please call the office' escape hatch handles the edge cases.

What it does

A self-service portal accessed from your practice website. Patients make payments with Apple Pay, Google Pay, credit card, or bank account. View and print account details and HSA forms. Reschedule, cancel, or self-schedule appointments. Update credit cards in real time. Update health history. Update mailing address (changes propagate to every family member instantly). Switch between patients in the same family with one click.

Who it’s for

Front-desk teams drowning in payment calls and reschedule requests, practice owners trying to lower call volume without lowering service quality, and patients who’d rather handle their own appointments at 9pm than play phone tag during business hours.

The WaveOrtho difference

Most patient portals let people reschedule freely until your schedule is chaos. Patient Harbor introduces a reschedule credit system: you decide how many times each patient can reschedule, and the portal enforces it. Less abuse, fewer empty chairs, better operations. Built natively into WaveOrtho, not a third-party portal stitched on top. Your data, your rules, your chair time protected.

Growth

Website Exam Scheduler

From your website, straight to the chair. New patients pick a consultation date and time directly from your website. The appointment lands in WaveOrtho the instant they hit submit. No calls. No forms. No vendor portal between you and the lead.

Website Exam Scheduler embedded on a practice website showing location picker and a weekly calendar of available consultation times

What it does

  • Lives on your practice website and writes appointments directly into WaveOrtho in real time
  • Patients pick location, day, and time that works for them
  • Consultation appears on your appointment book the moment they confirm
  • Works on phone, tablet, and desktop
  • Staff can confirm or adjust by text or phone

Who it’s for

Practices losing leads to phone tag, marketing teams measuring website-to-consult conversion, and front desks tired of being the bottleneck between a curious parent at 9pm and a Tuesday-at-3 appointment slot.

The WaveOrtho difference

Most online schedulers are third-party tools bolted onto your website. They collect the booking, then sync it back to your PMS overnight, hourly, or whenever the integration decides to behave. Website Exam Scheduler is built natively into WaveOrtho. The appointment is created in your PMS the instant the patient submits, not after a sync. No middleman. No lag. No lost leads.

Operations

Lab Manager

Throw away the paper tracking sheet.

Track every lab case from submitted to seated. Aligners, retainers, models, appliances — in-house or outside, all in one window. Color-coded status, due dates that don’t slip, and STL file management built in. So nothing waits, nothing gets lost, and nothing shows up at the chair half-finished.

Lab Manager queue dashboard showing 103 active lab cases with patient names, submission and due dates, locations, labs, appliance types, and color-coded status pills

What it does

A complete lab workflow built into the patient chart. Track every aligner series, retainer, model, and appliance from submission through delivery. Five-stage date tracking (Submitted, Due, Completed, Delivered, Aligners End). Color-coded status (Submitted, Lab Action, Dr Action, Received) so any team member can scan the queue and know who owns what. Native STL file upload for digital labs. Filter by patient, lab, status, appliance type, or location. Works for in-house and outside labs in the same workflow.

Who it’s for

Practices manufacturing their own aligners and retainers in-house, who need to manage the lab as a real department, not a paper clipboard. Practices using outside labs who are tired of 'I thought you sent it' conversations. And multi-location groups tracking dozens or hundreds of active cases across every chair, every doctor, every appliance type.

The WaveOrtho difference

In-house aligner and retainer fabrication is the fastest-growing capability in modern orthodontics. Most PMSs were built before that shift and treat lab work as an afterthought — a notes field, a paper sheet, or a third-party tool. Lab Manager treats your in-house lab like the production line it actually is. STL files, status workflows, due dates, and patient charts all in one place. So when a tray goes missing, you don’t lose a chair. You find the case in three clicks.