To properly backup all of your data, there are specific folders that either must be added or excluded from any backup programs. Make sure to exclude folders marked as [EXCLUDE] from backup programs otherwise the database can become corrupted. The folders are listed below. If you do not know how to check this, please contact your IT professional.
WaveOrtho also offers a Cloud Backup Service. For more information, contact support.
Also, if you already have an online or cloud backup service, WaveOrtho can setup a special backup schedule for the cloud, which will allow the backup to use less space on your cloud backup account. Contact support for assistance.
To get the most performance from WaveOrtho, ensure the cache size is set properly:
It is highly recommended that each workstation have at least 4GB of memory
It is highly recommended to increase the memory cache size of WaveOrtho to the following settings:
Need more help?