System Requirements

WaveOrtho runs on both macOS and Windows (64-bit required) operating systems and a mixture of both macOS and Windows computers is supported. We highly recommend using a dedicated server and, if using Windows, we require the server-version of the operating system. Check this page for our software and hardware specifications and recommendations.


Server

Hardware Requirements

Recommended Minimum Required
CPU Intel Core i5
Memory 16 GB
Storage 512 GB SSD
Because storage speed is very important, we recommend using a solid-state drive (SSD).
Backup Storage 1 TB HDD (SSD Preferred)
Virtual servers are not supported

Operating System Requirements

Please do not update your operating system without ensuring it is listed here and has been approved
Platform Operating System Pipeline Waimea North Shore
Windows Server 2008 Standard
Windows Server 2008 R2 Standard
Windows Server 2012 Standard
Windows Server 2012 R2 Standard
Windows Server 2016 Standard
Windows Server 2019 Standard
Mac OS X 10.6 (Snow Leopard)
Mac OS X 10.7 (Lion)
Mac OS X 10.8 (Mountain Lion)
Mac OS X 10.9 (Mavericks)
Mac OS X 10.10 (Yosemite)
Mac OS X 10.11 (El Capitan)
Mac macOS 10.12 (Sierra)
Mac macOS 10.13 (High Sierra)
Mac macOS 10.14 (Mojave)
Mac macOS 10.15 (Catalina)
Mac macOS 11 (Big Sur)

* There are known issues with some Documents features when using Waimea on Big Sur

Recommended Server

Mac mini

Processor M1
Memory 16GB
Storage 1TB SSD
Ethernet Gigabit Ethernet
External Storage 2TB USB External SDD

Workstation

Hardware Requirements

Recommended Minimum Required
CPU Intel Core i3
Memory 8 GB
Mac Windows
Screen Resolution 1280 x 900 or higher 1280 x 1024 or higher

Operating System Requirements

Please do not update your operating system without ensuring it is listed here and has been approved
Platform Operating System Pipeline Waimea North Shore
Windows Windows XP
Windows Windows Vista
Windows Windows 7 SP1
Windows Windows 8
Windows Windows 8.1
Windows Windows 10 Pro and Enterprise
Mac OS X 10.6 (Snow Leopard)
Mac OS X 10.7 (Lion)
Mac OS X 10.8 (Mountain Lion)
Mac OS X 10.9 (Mavericks)
Mac OS X 10.10 (Yosemite)
Mac OS X 10.11 (El Capitan)
Mac macOS 10.12 (Sierra)
Mac macOS 10.13 (High Sierra)
Mac macOS 10.14 (Mojave)
Mac macOS 10.15 (Catalina)
Mac macOS 11 (Big Sur)

* There are known issues with some Documents features when using Waimea on Big Sur


iPad Operation System Requirements

iPads must be able to run iOS 13.2 or higher


Recommended Workstations

Mac Mini

Processor M1
Memory 16GB
Storage 256GB SSD
Ethernet Gigabit Ethernet
Monitor External Monitor Required

24" iMac

Processor M1
Memory 16GB
Storage 256GB SSD

MacBook Pro

Processor M1
Memory 16GB
Storage 256GB SSD

MacBook Air (13-inch)

Processor M1
Memory 16GB
Storage 256GB SSD

MacBook Pro (15-inch)

Processor 2.6GHz 6‑core 9th‑generation Intel Core i7
Memory 16GB
Storage 256GB SSD

Browsers

North Shore now supports browser usage and works with the following browsers for each operating system

Mac

Safari 13 minimum
Safari is highly recommended. Chrome 80 or higher may be used if you are unable to update to Safari 13 or higher

Windows

Microsoft Edge 80 minimum
Edge is highly recommended. Chrome 80 or higher may be used if you are unable to update to Edge 80 or higher

Other System Requirements

Network

Recommended Minimum Required
Server
Workstations 100 Mbps

Note: Wireless connections can be used, but they are slower and less reliable

Satellite Offices

With sufficient internet speeds in all locations, WaveOrtho does not require remote desktop or terminal to run satellite offices

Printers

Slips

Similar in size to a #10 envelope (7 5/8" x 3 1/2"; vertical perforation 4 3/4" from left).

Slips can be ordered from TopFormData.com item number 3115 or 3145. When ordering, be sure to specify "No Appointment/Receipt Imprint".

Slips must be printed on a laser printer.

Cards

The same size as business card (2" x 3 1/2").

Cards can be printed on most Dymo LabelWriter Printers. Their current model is the LabelWriter 450 Turbo.

You can use the Appointment Card paper (Dymo #30374) or Continuous Receipt paper (Dymo #30270)

Letters

Full page letter or A4 paper.

Can be printed on any laser printer.

Need more help?

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